A Higher Level of Patient Care

Posted by The claRx Content Team on Jun 26, 2020 5:07:06 PM
The claRx Content Team
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Our Company's Purpose.

To make a positive difference in people's lives.

Like most healthcare professionals, we are in this business because we really want to help other people. As an organization, one thing every one of our team members has in common is this desire to make a positive difference in people’s lives. And in order for them to see the positive difference they are making, we need to have ways to measure it. Not only does this result in our patients really seeing a significant difference between our pharmacy and other pharmacies they have used, but it refuels the gas tanks of our team members. Everything we do in some way points towards the ultimate purpose we have as an organization: The purpose of making a positive difference in people’s lives.


A Team Upholding Our Core Values

Having a team with common core values is another essential piece of the puzzle to making our company’s purpose come to life. Our company’s core values are integrity, positive attitude, team work, and drive. Each of our team members exemplifies these core values every day. These are the values that we look for in new hires.

Integrity is essential because we are dealing with peoples private medical matters and our patients trust us to do the right thing every time without fail. Demonstrating a positive attitude is a must because without it the patient may have a negative experience rather than us making a positive difference. Our organization cannot thrive without each team work, knowing that your team members have your back and will help you out however and wherever they can is important. Having the mindset that it is your responsibility to assist each other is one of the primary reasons our patients experience a higher level of customer service compared to other pharmacies. And none of the previous three core values can reach their potential without each of our team members truly having drive within them. Drive to show up every day and be a truly productive team member that exemplifies the previous three core values, drive shows up when we work with both energy and purpose.


Creating a Positive Difference

The niche our organization chose is providing dermatology patients with affordable solutions by simplifying complex problems. We’ve recognized that this is an area in the pharmacy industry that is underserved. We also recognize that we have the unique position to help create that positive difference in so many peoples lives because of our skill set and chosen focus.

We utilize our team members' core values and our company’s purpose and focus it on our niche of providing Derm patients with affordable solutions by simplifying complex problems. We believe we will truly make a lasting impact in people’s lives with our efforts. People’s lives that without our services would have either not been able to afford their medication and therefore not been treated, or had to give up other needs in their families lives in order to be treated. It is a common occurrence that through our skill set and focus we save patients hundreds and sometimes thousands of dollars per month. The stories patients share with us, give us the fuel to continue growing our fire and impacting more and more lives.

It takes all of these pieces to create a pharmacy team that is as impactful as ours has proven to be. And it all culminates in providing a truly higher level of patient care. Learn more about us here.



Topics: our purpose, purpose, core values, patient care, niche