Pharmacy and Provider Relationships

Posted by The claRx Content Team on Jun 3, 2020 10:00:00 AM
The claRx Content Team
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claRx Big Country Dermatology Pharmacy prioritizes provider relationships. We utilize a pharmacy liason to build trusting relationships between us and the dermatology clinics.  Our purpose is to make a positive difference in people's lives and the best way to do that is by seeing people for whom they are and developing relationships. 


Why Relationships Are Important to claRx

We want to help your office run more efficiently by taking the burden of pharamcy call backs and priorauthorizations off your plates. This requires trust between the dermatologist and our pharmacy team.

That's why we created customized provider protocols for retail pharmacy. claRx can automate the prescription substitution for the patient based on the assigned alternative from the provider protocol. Or, our staff can call you to decide on a proper solution. It's easier and faster to come to a decision with extensive knowledge of dermatology medications on both ends, rather than a patient reaching out to your office. This process helps us treat your patients as effeciently as possible. Moreover, we're able to keep the office informed on changes with our "end-of-week prescription summaries," so you, the dermatologist, and your office staff know what has been fulfilled. 

Your office can count on claRx to treat your patients as you want them to be treated, both medically and personally. Providing the best service for your patients is our priority, which involves finding the right prescription for your patients based on their insurance and needs.

At claRx, we realize how time consuming prior authorizations can be. We want to help your office be able to solely focus on patient care. Therefore, we created a proven process that requires our specialists to review patient insurance and available rebates before fulfilling the patients perscription to suggest the most affordable option. In return, this will reduce patient call backs for your clinic and help us serve your patients in a timely manner. The more efficient we are, the happier your patients will be.


Partner with Us

It's important to us to understand how you operate, the best way to communicate, and what communication you want. Defining expectations upfront allows us to provide the best service to clinics. Also, we try to provide a feeling of ease knowing you can reach our pharmacy liason any time, whether you need to set-up a protocol or are requesting materials (i.e. pens, notepads, tear-offs, stress balls).

Working with claRx Big Country Dermatology Pharmacy will benefit you by reducing the stress of your staff and allow more time to focus on quality patient care. Your office can rest easy knowing that your patients will be treated with the utmost care and concern.  

Let us partner with you to provide your patients efficient service and your clinic a quality pharmacy-provider relationship. To learn a little bit more about claRx Big Country Dermatology Pharmacy, visit here.



Topics: clinic, protocol